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Liz Fidler, president of the Association of Pharmacy Technicians UK (APTUK), has paused APTUK business to enable staff to assist pharmacies during the COVID-19 pandemic.

After volunteering in a pharmacy last week, Ms Fidler posted on social media: €Just completed a morning supporting my local community pharmacy. I am in awe of the professionalism and support being provided. The range of queries and assurance our pharmacy staff are giving the public is akin to triage at hospital front door.€

Ms Fidler noted that some of the patients she had seen €were conflicted over self-isolation advice€ and that there were a number of general healthcare queries in addition to an €unprecedented increase in prescriptions€. 

She praised the pharmacy staff she had worked with for remaining calm in the face of these pressures.

She advised anyone offering their services to pharmacies during the pandemic: €Be clear on your scope of practice, try not to get in the way. It's a challenging time for frontline services and community pharmacy is definitely frontline.€