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Customer service

Lloyds staff in Isle of Man 'leave work crying' amid ongoing patient abuse

Staff receiving 'death threats' as patients angered by long wait times, employee reveals

10 Nov 2022 , 1 Min Article

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Public health

Contractor launches petition calling on government to stop violence in pharmacies

Mike Hewitson wants pharmacy staff to have access to a security fund to prevent abuse

17 Aug 2022 , 1 Min Article

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Pharmacy team

Pharmacy teams on 'high alert' amid spike in patient aggression

A small but significant rise in aggressive patients is draining resources, says CPS.

18 Feb 2022 , 1 Min Article

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Multiples 'installing panic buttons' to cope with patient abuse

Multiples hiring more security personnel and installing CCTV cameras, says CCA.

02 Dec 2021 , 1 Min Article