Ending the consultation
Every consultation is different but the following questions may provide a useful framework
“Is there anything you’d like me to go over again or ask me?”
- Asking this question gives the patient permission to ask for some key information to be repeated
- The patient may not have any questions at this point, but suggest they make a note of any that occur in the future and pop back in to ask them.
Signposting
Useful resources patients can be signposted to include:
- Pumping Marvellous: Patient’s guide to being told you have heart failure; Symptom checker; Guide to medicines for heart failure
- British Heart Foundation: Heart failure information; Your guide to heart failure; Heart failure personal record