empty

NHS England rebrands DMIRS as CPCS

The urgent care pathway which has been known up to now as the Digital Minor Illness Referral Service (DMIRS) - normally pronounced D-MIRS - has been renamed the NHS Community Pharmacist Consultation Service (CPCS).

The newer label is now being used to describe the service, in which a patient is referred to a community pharmacist for assessment of symptoms rather than seeing a GP.

The service has been tested in the North East since December 2017 and in Devon, the East Midlands and London since autumn 2018, on a model based on a referral from NHS 111, following an assessment by a call advisor.

From June 2019, additional pilot phases involving referral from general practice reception teams working with care navigators (NHS England officials have previously referred to this model as 'GP DMIRS') have been tested in Cheshire and Merseyside STP; Lancashire and South Cumbria ICS; Greater Manchester ICS, North East and North Cumbria ICS; and Bristol North Somerset & South Gloucester STP.

According to NHS England, the initial pilot has shown promising results, with patients "consistently referred and reporting high satisfaction rates". The health body said care episodes had been "completed safely and appropriately" and reduced unnecessary GP appointments, "with the understanding that patients will be escalated to an appropriate service if necessary".

A training animation describing the patient journey through the service can be accessed on the NHS England website

Comments (0)

Top Stories

Gabapentin, pregabalin and oxycodone scripts rise sharply

Deprived areas see twice as many A&E visits



This website is for healthcare professionals, people who work in pharmacy and pharmacy students. By clicking into any content, you confirm this describes you and that you agree to Pharmacy Network News's Terms of Use and Privacy Policy.

We use essential, performance, functional and advertising cookies to give you a better web experience. Find out how to manage these cookies here. We also use Interest Based Advertising Cookies to display relevant advertisements on this and other websites based on your viewing behaviour. By clicking "Accept" you agree to the use of these Cookies and our Cookie Policy.